At New Labs CBD, we strive to maintain the highest standards of journalistic integrity and accuracy. We are committed to providing reliable and factual information to our readers. However, we understand that there may be instances where concerns or complaints arise regarding our editorial content. This Editorial Complaints Policy outlines our process for addressing such concerns.

Submission of Complaints:

If you have a complaint or concern about any content published on New Labs CBD, we encourage you to contact us promptly. Complaints can be submitted via email to [email protected] Please include the following information in your complaint:

  • Your name and contact information.
  • A clear and concise description of the content or article you are referencing.
  • The specific issue or concern you have regarding the content.
  • Any supporting evidence or documentation to support your complaint.

Review Process:

Upon receiving a complaint, we will acknowledge receipt within a reasonable timeframe. Our editorial team will review the complaint and thoroughly investigate the matter. This may include reviewing the relevant content, consulting with involved parties, and conducting any necessary research.

Response and Resolution:

We are committed to addressing complaints promptly and providing a fair and objective response. Once our investigation is complete, we will respond to you with our findings and any actions taken or proposed. If we determine that an error or inaccuracy has occurred, we will make reasonable efforts to rectify the situation, which may include issuing a correction, update, or clarification.


If you are dissatisfied with our response to your complaint, you have the right to appeal the decision. Please provide any additional information or evidence that supports your appeal. Your appeal will be reviewed by a senior member of our editorial team, who will conduct a thorough reassessment of the matter and provide you with a final response.

Anonymous Complaints:

We understand that some individuals may prefer to submit a complaint anonymously. While we encourage open and transparent communication, we will accept and review anonymous complaints. However, please note that our ability to investigate and respond effectively may be limited without the contact information of the complainant.


We respect your privacy and will treat all complaints with the strictest confidentiality. Personal information provided as part of the complaint process will be handled in accordance with our Privacy Policy.

Good Faith:

We expect all complaints to be made in good faith and based on genuine concerns regarding the editorial content. We reserve the right to dismiss complaints that are frivolous, vexatious, or lack substantial grounds.

Continuous Improvement:

We value feedback from our readers and consider complaints as an opportunity for continuous improvement. Your input helps us maintain our commitment to accuracy, fairness, and transparency in our editorial content.

Contact Us:

If you have any concerns or complaints regarding our editorial content, please contact us at [email protected].  We are dedicated to addressing your concerns promptly and working towards a resolution that upholds o